Overview
Not every dent or scratch requires a full collision repair. Door dings from parking lots, minor creases, hail damage and light scratches are often handled with more targeted techniques. The best method depends on the size and location of the damage and, most importantly, whether the paint is intact.
Paintless dent repair, often called PDR, uses specialized tools to massage dents out from behind the panel or pull them from the outside without disturbing the factory paint. It works well on many small to medium dents where the paint is not cracked or chipped. When the paint is damaged or the dent is sharp, stretched or on a body line, traditional repair with filler, primer and refinishing may be needed.
Scratches vary in depth. Light clear-coat scratches can sometimes be polished. Scratches through the clear into the base color usually need touch-up or refinishing, and scratches down to primer or bare metal should be addressed to prevent corrosion. A shop can tell you which category your scratch falls into.
What to expect, step by step
- Recommending PDR, conventional repair or a combination.
- Gaining access behind panels for PDR, sometimes removing trim or interior panels.
- Inspecting the result under proper lighting.
- Blending paint into adjacent panels for a consistent color match.
- Polishing light scratches or refinishing deeper ones.
What affects the outcome
- PDR depends on intact paint. Cracked or chipped paint usually requires refinishing.
- Aluminum panels may be harder to repair with PDR.
- Body lines and edges make repair more difficult.
- Mobile technicians may offer PDR, but larger repairs need a shop setting.
- Touch-up paint can protect a chip, but it won't look like a full refinish.
Local notes for Colorado Springs
Colorado winters bring snow, ice and road treatments, and hail is a well-known seasonal risk along the Front Range. Hail damage is often handled under comprehensive coverage, depending on your policy.
We take inquiries from Colorado Springs, Monument, Fountain, Manitou Springs, Security-Widefield.
Getting ready to reach out
- Note the year, make, model and trim of the vehicle, and the paint color name or code if you know it.
- Describe whether the vehicle is drivable, and whether any warning lights, alignment changes or noises appeared after the damage.
- Say whether you need a rental car or plan to rely on coverage for one.
- Keep any police or incident report numbers handy.
- Take clear photos of the damage from several angles and distances, in good light, before anything is moved or repaired.
Signs to slow down
- No clear process for supplements when hidden damage is found after disassembly.
- Vague or no warranty terms on paint and workmanship.
- Unwillingness to explain whether new, used or aftermarket parts will be used.
- Refusal to let you see the damage or the replaced parts.
- An estimate that is not itemized or that will not be put in writing.
What to ask before you commit
- Is my dent a good candidate for paintless dent repair?
- Will you need to repaint any part of the panel?
- How will you match the color, and will you blend adjacent panels?
- How long will the repair take?
- Is there a warranty on the repair?
People also ask
- What is paintless dent repair?
- It's a technique for reshaping dents without repainting, using tools to work the metal back into shape while preserving the original finish.
- Can deep scratches be buffed out?
- Light clear-coat scratches often can. Deeper scratches through the color coat usually need touch-up or refinishing.
- Is it worth fixing small dents?
- Many owners fix them for appearance or resale. Dents with damaged paint can also lead to corrosion if left alone.
Related topics
- Paint and Refinishing: How auto paint refinishing works, color matching, clear coat and questions to ask a body shop about paint work.
- Collision Repair: What collision repair involves after an accident, how estimates and insurance usually work, and questions to ask a body shop.
- Bumper Repair: Bumper cover repair versus replacement, hidden damage, sensors and questions to ask an auto body shop.
Tell us a little about what you need, and we'll get back to you about dent and scratch repair.